Job description:
- Analyzes and defines EDI requirements for both customers and business teams for needs and challenges to enable efficient exchange of information.
- Monitor and troubleshoot EDI transactions, identifying and resolving any errors or discrepancies in a timely manner to ensure a smooth flow of information.
- Provide product and technical support to customers and internal team concerning EDI guidelines and capabilities.
- Responsible for testing , maintenance and troubleshooting on the EDI/B2B applications. Escalate technical queries that cannot be resolved directly to Manager and /or business teams.
- Procure vendor and partner rates (e.g. ocean-freight, air-freight, handling charges, etc.).
- Populate rates into Excel.
- Present spreadsheets in a easy to reference format (e.g. filters, etc.).
- Generate and interpret trend analysis.
- Support quotation proposals, RFQs/bids, etc.
Job Requirements:
- Proven experience working as an EDI Analyst or in a similar role.
- Solid understanding of business processes and workflows, particularly in supply chain, logistics
- Experience in Cargowise EDI
- Strong attention to detail and accuracy, with the ability to handle large volumes of data and ensure data integrity.
- Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams and external partners.
- Ability to prioritize and manage multiple tasks simultaneously, while meeting tight deadlines.