Company Overview
Baby's Hyperstore is a specialised baby store focusing on strollers, car seats, baby cots & highchairs. We aim to provide high quality and safe products for our customers’ child at an affordable price.
With a wide selection of baby gears, we seek to provide the best customer experience by fostering connection in all customer interactions through product education, and accurately recommending based on their needs.
Responsibilities
- Manage daily store operations
- Deliver exceptional customer experience including managing customer enquiries
- Collect and share customer feedback and insights during team meetings for analysis, planning and improvement
- Be constantly updated in products knowledge to recommend customer based on their requirements
- Ensure all product and promotional information are displayed properly
- Maintain store cleanliness by executing daily housekeeping duties
- Take ownership by demonstrating creative flair for visual merchandising to ensure optimal presentation to customers
- Assist with ad-hoc duties assigned
Requirements
- Able to work in fast pace retail environment
- Able to work on weekends and preferably public holidays
- Willingness to learn
- Team player with a positive attitude and strong interpersonal skills
Benefits
- Basic medical insurance coverage
- Attractive team commission package
Qualification and Experience
- Minimum GCE O level/Diploma
- Fluent in both spoken and basic written English
- Experience in a retail environment is desirable
- 1 year experience in frontline customer services is an added advantage
- Previous experience with POS is an added advantage
