Who we are
Crédit Agricole Corporate and Investment Banking (CA-CIB) is the CIB arm of Crédit Agricole Group, world’s 11th largest bank by total assets and the third largest bank in Europe.
Information Systems Asia Pacific (ISAP), our Singapore center is one of the three main IT Hubs for CA-CIB's worldwide business. We work daily with international branches located in 33 countries by:
- Envisioning and preparing the Bank’s futures information systems
- Collaborating and supporting core banking flagships and transverse areas in their large-scale development projects.
- Providing premium In-house Banking applications
This unique positioning empowers us to bring our core banking business a sustainable competitive advantage on the market.
We seek innovative and agile people sharing our mindset to support ambitious and forthcoming technological challenges
About CMI
Capital Markets IT (CMI) is the IT department within the bank focused on solutions related to Capital Markets. CMI involves technology solutions and systems used in financial markets for trading, investment, and related activities. This includes electronic trading platforms, Risk management systems (market risk, counterparty risk) algorithmic trading, data analytics and Regulatory measures. The use of advanced technologies like cloud and artificial intelligence is also becoming increasingly prevalent in CMI to enhance efficiency and decision-making processes.
Team & Position
Embark on a transformative career journey as an Application Support Analyst in our Capital Market Department! Join a forward-thinking team committed to revolutionizing financial technology. You will be immersed in real life projects, shaping the future of capital markets software. Unleash your creativity, collaborate with industry leaders, and drive innovation that sets new standards. This is your chance to be a catalyst for change and make your mark in the dynamic world of capital markets. You will have the support and guidance of an identified subject matter expert, as well as being in part of the various communities.
Responsibilities
- Provide comprehensive technical support for capital market applications, ensuring uninterrupted operations and minimizing downtime.
- Collaborate with business analysts, development teams to understand the requirements or troubleshoot, debug, and resolve application-related issues.
- Design, develop and test code using a modern CI-CD pipeline.
- Monitor and analyze system performance, promptly addressing any issues to maintain optimal functionality.
- Implement proactive measures to enhance system reliability and performance.
- Conduct regular system audits to identify vulnerabilities and implement security patches.
- Respond to user queries and provide effective solutions to application-related problems.
- Develop and maintain documentation for support processes, troubleshooting steps, and system configurations.
- Collaborate with cross-functional teams to ensure seamless integration and alignment of applications with business objectives.
- Participate in on-call rotations to provide 24/7 support for critical issues.
- Stay updated on industry trends, emerging technologies, and regulatory changes relevant to capital markets.
- Participate to proof of concept for new technology R&D
- Contribute to continuous improvement, automation and development initiatives to elevate the efficiency of support activities.
Technical
- Strong knowledge in UNIX platform and any relational DB and language ( SQL, Oracle, Sybase, BigData)
- Proficiency in scripting languages (e.g., Python, Shell) for automation and monitoring.
- Valuable exposure to Elastic Search, Grid computing, Grafana and Prometheus, Kibana, Control-M, KAFKA
- AWS or GCP Cloud Certified
- Any DevOps Pipeline tooling GIT, Maven/Graven/Nuget/ Ansible, Jenkins, Docker/Kubernetes.
Functional
- Demonstrate a broad understanding of Market Risk and FO Trade workflow, with a commendable grasp of financial products (Treasury, Fx, Credit, IRD)
- Strong knowledge of financial instruments, market data feeds, and trading workflows.
Nice to have
- Any Object-oriented language: Java, .Net
- Domain-Driven design and Microservices: springboot
- Any testing automation tools and frameworks (e.g., JUnit, TestNG, Selenium).
Qualifications and Profile
- Junior level (0 to 3 years) experience in supporting capital market applications and trading systems, ideally within the dynamic landscape of Market Risk/Front Office operations.
- Master degree or Bachelor’s degree in Computer Science, Software Engineering, or related field.
Other Professional Skills and Mindset
- Excellent communication and interpersonal skills to effectively collaborate with diverse teams.
- Excellent problem-solving and analytical skills.
- Ability to work under pressure.
- Appetite to follow technology trend and participate to communities.
- Eagerness to learn and adapt to new technologies.
- Passion for sharing expertise and grow team members’ skills.
Shift Timings:
- Candidate will have to work in shifts as support is requiring 24/6 Support (depending on team).
- ASIA (09:00 AM - 6:45 PM SGT), EMEA (05:00 PM - 02:00 AM SGT) & US (11:30 PM - 08:30 AM SGT)
