Job Title : Bank Ops (Analyst Junior)
Job Type : Contract One year
Job Location : West/East Singapore
We are looking for X2 Bank Ops, Analyst to start immediately, and location either in the East or West.
Job Description:
· Process fulfilment of requests through retrieval of information & updates in Bank’s operating systems within specified Service Standard, timely and accurately
· Process requests on Account Maintenance/Updates on customer’s accounts.
· Highlight on operational issues and provide timely escalation to management
· Identify operational risks and implement measures to address/mitigate the risk
· Participate in process improvement in providing ideas/initiatives in digitization and automation
· Establish and maintain effective relationship & partnership with key internal & external stakeholders
· Work closely with various stakeholders in daily activities, understand process frictions and recommend ideas to achieve Design-For-No-Ops strategy
· Contribute to updates of Process Risk Maps & Standard Operating Procedures
· Timely escalation of any ops/system issue to Team Lead
· Any other ad-hoc assignments from Team Leader to improve the team’s performance
Job Requirements:
· Diploma, A Level or equivalent
· Training will be provided for those without related working experience
· Proficient in Microsoft Office Word, Excel, Outlook, PowerPoint
· High level accuracy level, well-organized
· Knowledge of the bank’s core operating systems and control standards is advantage
· Meticulous, with an eye for details, team player and can do attitude
· Good communication skills verbally and written
· Singaporeans only need to apply
Others
· Working Hours : Mon – Fri (8.30AM – 6PM)
· Working location : West- Toh Guan Road/East-Changi
If your skills & experience match the requirement, please share your updated CV in MS Word Format stating your current, expected salary details & availability at [email protected] to take it forward. We regret to inform that only shortlisted candidates will be notified.
All Curriculum Vitaes will be treated with the strictest confidentiality.
EA License No 93C4403
EA Regn No R1872602
