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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Centre Manager-(MUST have Supervisor Role /Enrichment Centre Experience) - ALL WELCOME
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Centre Manager-(MUST have Supervisor Role /Enrichment Centre Experience) - ALL WELCOME

Search Personnel Private Limited

Search Personnel Private Limited company logo
  • Position : Centre Manager-(MUST have Supervisor Role /Enrichment Centre Experience) - ALL WELCOME
  • Location : Woodlands Centre
  • Working hours : 44 hours, 5 days work week, 4 weekdays: 12:30pm to 9:30pm; 1-weekend: 8:30am to 6:30pm
  • Salary (commensurate with experience) : Up to $5300 + Performance Bonus + Medical/ Dental Benefit
  • Duration : Perm
  • Industry : English Enrichment Centre

Main Responsibilities:

  • Provided exceptional customer service to clients, resulting in high customer satisfaction ratings
  • Managed centre operations including teachers and front desk team
  • Handled operations reports as well as meeting of centre KPIs
  • Handled multiple service requests simultaneously with accuracy and courtesy
  • Lead centre's team to achieving sales targets
  • Ensure smooth operation of centres of exceptional quality according to SOP
  • Build and manage customer relationships
  • Accountable for managing the facilities, resources and equipment of the centre and ensure that safety protocols are adhered to
  • Lead and manage the team

Requirements:

  • Diploma or degree in any discipline
  • Min. 2 years experience in the industry. Management experience preferred
  • Strong sales and customer relationship management skills
  • Demonstrated ability to lead and inspire a team to achieve common goals
  • Able to work independently to resolve problems



Email your resume to [email protected]



Do visit www.facebook.com/search.personnel for more job listings.



***We do not charge our candidates any referral fee nor bind them with any contract.***



Jane Chua



Associate Consulting Director (APAC)



EA No: 13C6684



Reg no.: R2197224



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