We are looking for a friendly and welcoming F&B Hostess to join our team. The successful candidate will be responsible for ensuring that guests are greeted promptly and provided with exceptional customer service.
Job Responsibilities
· Greet guests as they arrive at the restaurant and show them to their table
· Assist to take in and manage reservations via phone, walk-in, email and website.
· Respond to guest enquiries and communications.
· Manage seating arrangements
· Ensure that the dining area is clean and presentable at all times
· Provide guests with menu recommendations and answer any questions they may have
· Attend to any special requests or needs that guests may have
· Assist to settle card transactions accurately and efficiently
· Upsell promotions and special events to guests
Qualifications / Requirements
· Min 1 year experience in admin/reception/F&B/customer service
· Excellent communication and interpersonal skills
· Must be available to work weekends
· Ability to work well under pressure and in a fast-paced environment
