Assist clients and their caregivers to achieve a seamless transition from the various stages of the care journey (e.g. Hospital to Home) by providing them with customer centric and holistic support services.
Responsibilities
- Conducts screening referrals and assessment of potential clients and the home environment.
- Develop and perform an “Individualised Care plan” (ICP) involving the caregivers / family members (if possible) for clients.
- Monitor clients’ conditions and conduct periodical review of clients’ ICP and conditions.
- Conduct financial counselling and provide advice on the application of government subsidies.
- Collects payments and issues receipts for service delivered.
- Manage hotline (on rotation).
- Assists Doctors during the home visits.
- Develop “Discharge Plan” for clients who do not require the service.
- Conduct health education and talks (To seniors and caregivers in the community)
- Assist caregivers in navigating the eldercare and caregiver landscape and refer the caregivers to the appropriate services.
- Conduct caregiver training.
- Perform other duties as assigned.
Requirements
- Candidate must possess at least a Diploma/Bachelor's Degree in Nursing or equivalent.
- Registered with the Singapore Nursing Board
- At least 3 year(s) of working experience in the related field is required for this position.
- Experience in Home Care service is an advantage.