The upcoming Eastern General Hospital (EGH) aspires to provide excellent, patient-centred care and to improve the health of the population in the east of Singapore. We aim to develop future-ready systems to support patients’ healthcare journeys and to be an employer of choice for our staff.
As part of the team, you will ensure process efficiency by supporting your supervisor to work with stakeholders to review, design and automate patient’s billing and collection journey for EGH. You will manage the billing and collection workflow which will incorporate national initiatives such as NBS, EPIC etc. You will also develop Patients’ Receivables dashboard and provide meaningful insights for credit management.
Your responsibilities also include design and development of the work instructions for on-the-job training contents. You will establish Policies and Procedures and Standard Operating Procedures relating to Finance for efficiency, effectiveness, and compliance.
In addition, you will participate and contribute ideas / solutions to Workgroups / Committees and evaluate solutions for best outcome. You will provide secretariat support and assist in patient’s journey requirements assigned with clear project objectives, timeline and key milestones established. You will also complete systems implementation and UAT testing.
Requirements
- Bachelor’s degree in Business Administration or equivalent
- Minimum 6 years of related working experience preferably in a healthcare setting
- Proficiency with Microsoft Office applications
- Knowledge in Data Analytics tools such as Tableau etc is preferred
- Able to work in a dynamic and fast paced environment
- Team player with the ability to build and sustain relationships with diverse set of stakeholders in a fluid environment and a growing organisation
- Systematic and meticulous in work
- Adept at handling complex, ambiguous and challenging situations
- Must be fully vaccinated against COVID-19
