Duties:
- Maintain smooth operations of boutiques, excellent client services including repairs
- Responsible for achieving sales target, improving productivity, and delivering profitability.
- Optimize sales through effective implementation of strategies, new launches, and initiatives
- Seek continual improvements to enhance brand experience, repeat visits, and incremental purchases of full price items for our clients
- Motivate and drive the team to achieve KPIs.
- Provide coaching, training to the team to improve customer service and product knowledge
- Provide timely feedback to key functions to maintain healthy inventory, timely market information and forecasts
- Provides sales achievement, weekly/monthly operations report
- Performs any other responsibilities as assigned by the Management.
Requirements:
- Minimum 5 years of relevant experience in retail industry with at least 2 years at shop supervisory level
- Previous experience in Luxury sector is preferred
- Strong ability in staff management
- Excellent customer services and communication skills
