Role Responsibilities
Purpose:
The purpose covers three distinct responsibilities across CCIB:
· Non-Financial Risk Management and Oversight – The role-holder will provide oversight on the holistic adoption, embedment, and effectiveness of Non-Financial Risk (NFR) Principal Risk Types across CCIB. This will require the role holder to collaborate closely with risk and process owners across CCIB on NFRs; deploy risk-based initiatives to strengthen the management of NFRs and through continuous business monitoring activities, identify processes and controls that require enhancement.
· Conduct Risk Management and Oversight – Accountable for the holistic oversight and monitoring of Conduct Risk outcomes across CCIB. This will include designing, leading, and deploying initiatives to improve Conduct Risk outcomes and risk culture metrics/measures; designing training initiatives that can be deployed across CCIB to improve focus and awareness of good Conduct Risk outcomes; and exploring the use of data analytics to detect instances of where Conduct outcomes may require improving.
· First Line Risk Identification – Design and oversee a series of thematic risk and Business Model Analysis (BMA) reviews to proactively identify risk issue. Contribute to strengthening of the overall control environment by overseeing the deployment of corrective management action plans to address identified risks and issues.
Responsibilities
Strategy
· Provide CCIB wide coverage and oversight of NFR and Conduct Risk management to ensure these are effectively embedded across all businesses.
· Monitor and respond to emerging and horizon risks impacting CCIB and drive the review of processes, controls and frameworks where required, to ensure these are effectively managed.
· Plan and oversee a programme of thematic risk and BMA reviews to provide first line assurance that Conduct Risk and NFR are managed effectively across CCIB.
· Provide Business Leaders with distinct investigate capability to undertake root cause analysis of business or operational risk within organisation or product.
· Develop a programme of data analytics and tools to provide additional data driven insights on control effectiveness and residual risks across Conduct Risk and NFR disciplines.
· Lead and deploy initiatives across CCIB to improve Conduct Risk outcomes and strengthen overall risk culture. This will include the devising of appropriate training programmes; leading deep-dive reviews on conduct risk management; and collaborating with Conduct leads across the businesses on Conduct Risk matters pertinent to their business areas.
Processes
· Prepare annual plans for thematic risk reviews and BMAs that are risk based and considers internal and external factors such as regulatory developments, inherent business risks and operational risk incidents / control issues.
· Plan, lead and execute thematic risk and BMA reviews across CCIB, using data analytics to drive expanded coverage of processes, risks and controls for assessment and assurance.
· Drive effective reporting of thematic risk and BMA reviews which includes clear risk articulation, assessment, root cause analysis and agreed corrective management action plans to address issues.
· Monitor and oversee the deployment of management action plans agreed to address issues identified in thematic risk and BMA reviews, undertaking sample reviews of closure packs where necessary.
· Plan, design, and lead initiatives to strengthen Conduct Risk outcomes across CCIB with regular reporting to governance forums such as the CCIB Risk Committee on Conduct Risk management.
· Proactively design and lead the embedding of data analytics to drive data drive risk insights and assessment of control outcomes across business processes.
· Monitor business developments, regulatory focal areas and horizon risks to ensure impacts to Conduct risks and NFRs are identified, assessed, reported and managed effectively.
· Partner with Second Line Assurance teams and Group Internal Audit to coordinate reviews.
People & Talent
· Develop a team of risk management professionals with expertise and skill-sets covering Conduct Risk and NFRs. Set the appropriate tone and expectations for the team and work in collaboration with risk and control partners
· Employ, engage, and retain high quality SMEs people and establish an appropriate team structure and capacity plans.
· Promote the adoption of inquisitive mind-sets that will continually look to push the status quo on risk management.
Risk Management
· Drive appropriate coverage of CCIB Conduct risk and NFRs.
· Advise businesses on evolving non-financial risk threats, industry trends and regulatory environment
· Advise businesses on strengthening conduct risk outcomes and promote a healthy environment of strong risk culture / awareness
· Escalate material gaps in non-financial risks identified to QPRs and/or CCIBRC as appropriate
· Promote socialisation of lessons learnt across CCIB in relevant governance forums
Governance
· Report and escalate the outcomes of thematic risk reviews, BMAs and Conduct Risk management initiatives in CCIB and Line of Business governance such as Non-Financial Risk Committees and the Conduct and Supervisory Forums.
· Responsible, with the business heads, for maintaining a strong and appropriate first line risk culture across the business
Regulatory & Business Conduct
· Liaise with Second Line Assurance teams and GIA as required
· Support the regulatory engagements and the preparation of regulatory materials as required
· Display exemplary conduct and live by the Group’s Values and Code of Conduct
· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
· Lead the programme to achieve the outcomes set out in the Bank’s Conduct Principles
· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters
Key stakeholders
· CCIBMT
· CCIB COO MT
· CCIB Business Control & Governance Leads
· Chief Risk Officer, CCIB
· Head of CFCC, CCIB
· Head of OR, CCIB
· Head of ICS, CCIB
· Head of GIA, CCIB
· Internal / external audit
Other Responsibilities
· Embed Here for good and Group’s brand and values; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats);
Our Ideal Candidate
· 10+ Years of experience in Banking / Financial Services
· Expertise in Risk Management gained in first line, assurance or Internal Audit roles
· Comfortable in engaging with and exploring deployment of data analytics, machine learning / artificial intelligence led tools for proactive risk analysis and insights
· Proficiency and first-hand experience across key non-financial risk types including ICS, Financial Crime, Country and Reputation.
· Excellent project management skills
· Experienced at leading diverse and technical teams
· Robust written and verbal communication skills
· Proficient at influence across hierarchies and organisational silos
· Gravitas to challenge senior management and flag/tackle unpopular issues
· Comfort with the Bank’s Control Framework and Committee Structure
· Advanced level of understanding of the Bank’s ERMF
· Understanding of external regulatory environment
· Multi-cultural awareness. Proven success of working effectively with people of different backgrounds
· Project Management Qualification (desirable)
· Risk management certifications / qualifications desirable
Role Specific Competencies
· Manage Conduct
· Manage Risk
· Manage People
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
· Flexible working options based around home and office locations, with flexible working patterns
· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
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