About the role: Software and Application Manager (on site)

This role is with trading applications for Global Derivatives Markets.

As a Software and Application Manager you join an award-winning support team and will work directly with our clients to understand, troubleshoot, and resolve issues with complex trading strategies. Direct lines of communication with our software and infrastructure engineers to help you gain valuable experience and expertise.

You will work with the very latest in low latency trade execution technologies and will be responsible to supervise the planning and delivery of our trading solutions across our global distributed architecture.

This is a technical role based in our Singapore Downtown office. Supporting our global client base and working as part of a global team, communication is key – both with clients and with colleagues across multiple teams and time zones.

You will be required to:

● Review and provide technical support and expert advice throughout all technical stages of projects, change requests, including all testing cycles (system integration testing, User acceptance testing) to mitigate any security and risk factors and maintain best practices for our trading solutions.

● Hands-on business analysis working with complex business processes and front to back flows.

● Work with Technology infrastructure to ensure that Technology operations risks can be minimized.

● Liaise with internal teams, customers, and partner exchanges to coordinate the development of new features and functionality with the Stellar software system, from initial requirements analysis through to proof of concept, implementation and then production deployment.

● Respond promptly to support requests and enquiries from clients.

● Monitor the performance and stability of the deployment solutions and collate feedback from end users.

● Work directly with new customers to coordinate the deployment and configuration of the company’s products.

● Manage distribution and installation of software enhancements and upgrades.

● Work directly with various exchanges and our software engineers to test and conform new software releases.

● Work with our infrastructure team to test and complete various server and network upgrade projects.

About you

● With a Computer Science, Information Technology, or related technical degree.

● Experience with, or knowledge of Linux OS and Linux-based server applications, using Linux command line tools such as grep, sed and awk.

● You will have strong analytical skills and be able to perform complex log file analysis, allowing you to identify the root cause of issues. You will take pride in identifying and implementing the best solution.

● Working directly with clients in an exciting front-office environment, you can thrive in high pressure or time critical situations.

● Willing to assume responsibility, making timely decisions including to escalate issues when appropriate.

● You will enjoy working with and exploring new technologies related to low-latency and algorithmic trading strategies. You will be able to effectively communicate your ideas, proposals, or solutions to a wide range of technical and non-technical audiences.

● You may have previous experience managing applications that connect to any of the major global derivatives exchanges such as CME, EUREX, SGX or OSE and be familiar with various exchange protocols such as OmNet, ITCH/OUCH and FIX.

● Experience performing basic network troubleshooting using tools such as telnet, tcpdump or ncat will be useful to you in this role.

● Knowledge of relational databases and SQL, any experience with bash or perl scripting and any exposure to public cloud-based providers such as AWS may also benefit you in the role.

How to Apply

Please email your CV to [email protected]