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Jobs in Singapore   »   Jobs in Singapore   »   F&B / Tourism / Hospitality Job   »   E-commerce & Sales Associate
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E-commerce & Sales Associate

Sourbombe Artisanal Bakery

Sourbombe Artisanal Bakery company logo

[BOMBE EXECS & ASSOCIATE FOR HIRE]

We’re looking for responsible hard-working team players with the willingness to learn. Exciting career progression ahead. If any of the positions below are what you’re looking for, drop your resume to [email protected]

www.sourbombebakery.com/join-us

We’re looking forward to hearing from you!

Roles & Responsibilities

Sales - Corporate/Bulk/Special Occasions/B2B

  • Setting sales goals and developing sales strategies.
  • Researching prospects and generating leads.
  • Create, update and organizing sales deck for each respective target group. (corporate/bulk/special occasions)
  • Contacting potential and existing customers on the phone, by email, and in person.
  • Handling customer questions, inquiries, and complaints.
  • Preparing and sending quotes and proposals.
  • Communicate with kitchen team to ensure orders are fulfilled
  • Building and maintaining a CRM database.
  • Meeting daily, weekly, and monthly sales targets.
  • Participating in sales team meetings.
  • Monthly sales report for the respective sales categories.

E-Commerce & Logistics

  • Monitoring, managing and updating website content such as product listings, inventory updates, etc.
  • Analyzing consumer behaviour and preferences
  • Updating pre-order stock supply every batch/week or month on a timely basis
  • Coordinating drivers for logistics and deliveries
  • Sending out EDMs to customers on a weekly basis
  • Ensuring each e-commerce production are properly organized and packed correctly on site before each dissemination.
  • To ensure e-commerce packaging are folded before each pre-order day
  • Replying customer enquiries via social media (FB + IG) and email
  • Sending order confirmation text messages and reminder delivery/self-collection to customers
  • Ensuring all product details are mentioned correctly
  • Assisting the Marketing department in developing promotional campaigns
  • Ensuring hassle-free consumer shopping experience
  • Checking if different payment options are provided at checkout
  • To ensure website changes/updates are rolled out on time
  • Inspecting consumer product reviews
  • Utilizing SEO techniques to monitor and generate organic website traffic
  • Understanding consumer behaviour and analyzing sales report
  • Forecasting sales
  • Estimating & ordering stock requirements - packaging
  • Identifying new business opportunities
  • Collaborating with social media influencers for promotional campaigns
  • Handling crisis management activities
  • Monitoring the performance of promotional campaigns
  • Identifying and resolving customer queries and project roadblocks

Requirements

  • Degree/Diploma in a relevant business subject.
  • Demonstrable experience as an e-commerce and corporate sales associate.
  • Knowledgeable about consumer preferences, particularly as these relate to e-commerce.
  • Unrivaled organizational, teamwork, and quality assurance skills.
  • Phenomenal market research skills.
  • Superb data analysis and report writing abilities - excel and numbers
  • A stickler for precision, creativity, and excellence.
  • Eager about the role of technology in promoting business.

Please drop your resume to [email protected]

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