Location (Nearest MRT): Changi
Salary: SGD 3,000 to 3,500 (depending on experience)
Duration of Work: 1 Year Contract
Work Days & Hours: Mon to Fri, Office Hours
Responsibilities:
- Support in the fulfillment of orders for company's e-Vouchers by business entities based on existing issuance limits;
- Manage inventory of company's e-vouchers both in physical and digital formats and ensure that inventory checks are conducted regularly;
- Develop training and refresher materials on Company's e-Vouchers for tenants and frontline staff and conduct regular trainings;
- Respond to daily operations and system related issues on company's e-Vouchers which may include handling of escalations from members, tenants and systems vendors;
- Prepare reports on issuances and reimbursements of Vouchers for submission to company's Enterprise Performance and Development;
- Provide support in reporting, reconciliation and reimbursement of company e-Vouchers to tenants;
- Manage user access from issuance and updating of login credentials and user reviews on the company Rewards’ Tenant Declaration Portal;
- Continuous refinement of existing processes using new products to further increase efficiency in e-Voucher management;
- Apply investigational skills on checking members’ transactions to identify potential fraudulent cases or system bugs;
- Process remediation and restitution on confirmed fraudulent cases; and
- Communicate findings and propose business process or systems improvement to management to better detect and mitigate potential fraudulent cases.
Requirements:
- Proficiency in MS Office applications and/ or usage of Customer Management Systems will be an added advantage
Interested applicants, please send your resume to via email [email protected] [Attn: Fiona]
OR WhatsApp / Telegram 8338 3121 [Attn: Fiona]
Kindly understand that only shortlisted candidates will be notified.
Fiona Leow (R21100211)
Senior Consultant
RecruitFirst Pte Ltd (E.A. 13C6342)
