LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 120 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered the world’s finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents which shapes the face of luxury beauty, and delight consumers daily across our growing footprint of 15 markets. Come join us now.
Role Profile:
Representing a Luxury Brand, the Beauty Therapist is directly responsible for taking care of guests’ facial needs. She/he performs an array of treatments designed to address the primary wellness needs of our clients. Professional flexibility and broad based skills permit more variety in work activities. The Facial Therapist contributes to the extension of the customer’s experience by offering home care and performing product sales.
Responsibilities:
- Deliver the most therapeutically beneficial, professionally elegant and consistent facial treatment available for our customers
- Educate clients about self-care and home care
- Performs all facial treatments therapy available
- Conducts consultation to evaluates client’s individual needs and expectations and determine most effective program
- Manage appointments and keep on time
- Interacts cooperatively with other team members to provide a seamless customer experience
- Be sensitive to each guest’s comfort level and service needs
- Presents a warm, gracious and professional qualities for customers and co-workers
- Adheres to a high professional standard in dress, grooming, language and lifestyle
- Practices the highest standard of sanitation, neatness and visual presentation
- Actively builds repeat clientele
- Sales skills, meets retail sales performance requirements
- Consistently records and updates client records
- Helps in performing other expected tasks and duties: stocks, treatment rooms’ cleanliness, assist in bookings, etc
- Attends and participates in all general and team meetings
- CIDESCO/CIBTAC Certificate is mandatory
- Familiar with facial treatment processes
- Retail sales and customer service experience are highly desired.
- Enjoys team environment and interaction with co-workers
- High energy, able to work in a fast paced environment
- Customer service orientation
- Be coachable and open to learning new things
- Flexible and cooperative
