Leads strategic planning and collaborates with all hotel profit generation teams to actively seek opportunities to drive incremental profit for Rooms, Restaurants, Spas, and other revenue streams.
Leverages Revenue Management analytics, technologies, processes, tools, and training programs to optimize hotel profits.
Creates short- and long-term forecasts, that yield the best decisions on pricing and yielding tactics for 2030 rooms, 12 F&B outlets and 10KSQM Convention center
Actively participates in ownership conversations and presentations.
Monitors relevant economic, market, and competitive set indicators to derive insight-led profit generation strategies
Maintains relationships with local market competitors to keep informed of trends and news.
Motivate, lead, coach and manage all aspects of team members’ performance towards achieving exceptional guest service and employee satisfaction results.