Job roles and descriptions:
· Involved in participation of testing and implementation of system related initiative and enhancement
· Propose and execute campaigns for unsecured loans products
· Manage first line response to product and services enquiries from touch points and support units
· Initiate process improvement for Unsecured Loan products
· Work together with support units to study and understand data related to UL products
· Support regular reporting, adhoc task and administrative matters
· To execute marketing communication/material and campaign driving Unsecured Loan portfolio revenue and digital usage (Book schedule, raise criteria request, ensure timeline is met)
· To review marketing content, T&Cs and messages (PN/eDM/letters) relating to Unsecured Loan products
Required Experience:
· Degree holder
· Preferably 1 year experience in consumer banking or related industry
· Preferably prior experience in handling loans product management or similar end-to-end product life cycle
· Self-driven and able to work independently under timeline pressure
· Good communication skills and strong team player
· Able to manage and work with stakeholders
· Willing to work overtime when there is system testing and implementation
