SHATEC is looking for an experienced Executive, Information and Communications Technology (ICT) to join our team.
Job Description:
- Provide day-to-day level 1-2 enterprise applications, systems, end user computing support, telephony and related technology.
- Work with outsourced service provider and IT vendor for support and resolution to technical issues.
- Manage hardware and software assets or licenses, and IT-related tasks for onboarding/offboarding process.
- Ensure infrastructure, server rooms, applications, on-premise and cloud computing platforms, are operating efficiently and highly available and perform within agreed SLA.
- Work closely with teams and external service providers to ensure the security, reliability and stability of systems and services.
- Execute IT operational procedures and policies, in compliance with statutory requirements when necessary.
- Execute new initiatives, projects and enhancements to meet the needs of organizational goals.
Job Requirements:
- Good communication skills and problem solving skills.
- Meticulous and innovative; positive work attitude and customer oriented.
- Team player and able to work independently in a fast-paced environment.
- At least 1-2 years of relevant experience, preferably in education sector.
- Strong technical skills and knowledge and project management methodologies.
- Professional Certificate/NITEC/Diploma in Information Technology or its equivalent.
