- Leading the team with positive attitude
- Daily sales report at the end of day shift, including attendance of staff
- To supervise and sign off beverage inventory as well as wastage record every month and submit by the end of the month.
- Manage budget and cost of food and beverage
- Scheduling of staff on duty
- Conduct daily briefing
- Training and supervising new/existing staff
- Petty cash and cash control
- Ensure that staff's food hygiene cert is up to date
- Customer complaint management
- Staff management and retention