We are hiring Contract Customer Service Agent to be outsourced to our clients from reputable healthcare organizations.
Apply now!
Job Responsibilities:
- Process customer orders/enquiries daily by email, fax, or phone call.
- Close follow up with business units on fixed / ad-hoc billing; generating monthly report and posting of invoices.
- Coordinate and correspond to customer/sales on the sales order status.
- Coordinate with internal department to ensure smooth deliveries and resolve arising issues in a timely manner.
- Handle export shipments for intercompany and direct overseas customers.
- Prepare the shipping document for Singapore and export shipment.
- Support in investigations of internal / external complains to identify root cause and provide solutions.
- Ensure hazardous substance license from customers are valid and adhere to the regulation set by NEA and SPF.
- Ad-hoc duties assigned by manager.
Job requirements:
- Min Diploma onwards
- At least 1 year of customer service experience
All Interested candidates are invited to email your resume in MS Word format to:
[email protected]
Please include your full working experience, education background, notice period, expected salary.
Vicky Chen
Outsourcing Team
Ref Code: #HGNT
Recruit Express Pte Ltd
Company Reg. No. 199601303W | EA License Number: 99C4599
We regret to inform that only suitable candidates will be shortlisted for an interview
