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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Centre Manager
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Centre Manager

Bizlink Centre Singapore Ltd

Bizlink Centre Singapore Ltd company logo

Bizlink Centre Ltd Singapore is looking for a Centre Manager to run the Day Activity Centre (DAC) for people with disabilities. The individual must possess expertise in operations management, people management and general administration.



The job description includes:


· Responsible for the centre’s daily operations, provides leadership in strategic and operational planning, coordinating, and ensuring smooth execution of various programs and activities.

· Formulate, implement, review policies, and establish standard operating procedures as required by the service model for DAC.

· Ensure compliance with statutory regulations and licensing requirements.

· Perform duties in accordance with applicable standards, policies, and regulatory guidelines to promote safe working environment.

· Drive improvements on systems, processes, operations, and risk management initiatives.

· Lead development of centre programmes and initiatives.

· Establish processes to improve curriculum and programmes.

· Responsible for care and well-being of all the centre’s clients

· Oversee client enrolment for the centre

· Manage a team of operational staff (Training officers, Allied Health Professionals and Programme Staffs)

· Oversee staff development, training, and mentorship programmes.

· Prepare annual work plans and budget plans.

· Report yearly statistics to the relevant agencies.

· Lead the centre in achieving its Key Performance Indicators (KPIs).

· Be the liaison with key partners such as clients, families, volunteers, and other service providers.

Competencies

· Effective communicator

· Strong leadership skills

· Strong management skills

· Strong analytical and problem-solving abilities

· Team collaborator


Qualifications and Skills:

- Preferrable with 3 years of experience in a leadership role within the social service sector or related field.

- Proven track record of success in operations management, programme development, and staff leadership.

- Strong understanding of regulatory requirements and best practices in disability services.

- Excellent communication, interpersonal, and negotiation skills.

- Recognised Diploma or Degree Qualifications

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