The Senior/IT Manager is responsible and accountable for the smooth running of the organisation’s technological needs within the limits of requirements, specifications, costs, and timelines. He/she will supervise the implementation and maintenance of our company’s technology needs. The successful candidate will be appointed as the Data Protection Officer, focusing also in implementing measures and privacy governance framework to manage data use in compliance with PDPA Singapore, and where necessary, complete and advise on privacy impact assessments.
Job Description
- Oversee and manage the technological infrastructure (networks and computer systems) in the organisation and plan the technology roadmap to ensure optimal performance
- Oversees IT infrastructure and IT security including data protection and cloud management in HQ and its group of hotels
- Review and negotiate hardware/software contracts/licensing issues including such renewals; collaborate with business partners or external vendors to troubleshoot, analyse and resolve critical technical issues as when necessary
- Strategize, plan, recommend and execute new digital or technology tools/projects to improve organisation processes and increase productivity
- Run, manage and report progress of projects independently with good quality management of time, scope and budget.
- Work with all level of staff within the organisation to troubleshoot and resolve IT related issues
Job Requirement
- Diploma or Degree in Information Technology/Computer Science
- Hands-on experience in IT infra-structure or IT security implementation/operations, network administration preferably in the hospitality industry with 3 to 5 years of experience at management level
- Project management and execution skills
- Professional certification in cyber or network security related disciplines is advantageous.
- Good working knowledge of network hardware; routing protocols; firewalls administration; remote access; VPN; Microsoft 365, Netsuite; Opera and customised in house hotel management system
- Good communication, presentation, and written skills to effectively describe and demonstrate technical solutions to internal and external parties
