This position reports to Learning & Programme Manager, Certification Programmes.
KEY RESPONSIBILITIES
(A) Course Administration:
· Provide support for course development, enhancement and management, including preparation and procurement of materials, scheduling, course registrations and enrolments
· Coordinate and prepare logistics for learning activities, including venue and facilities setup, catering, etc.
· Provide other administrative support, including procurement, preparation of reports, etc.
(B) Learner Management:
· Manage learner records and database processes.
· Manage course registrations and enrolments.
· Assist in the orientation and onboarding of learners.
· Dealing with learner enquiries.
· Collect feedback from learners.
(C) Administration of Learning Management System (LMS):
· Administer user accounts on the LMS.
· Upload and distribute course materials through the LMS.
· Monitor learner progress and prepare learning progress reports.
· Liaise with LMS vendors/suppliers for support.
(D) Course Funding Administration:
· Prepare necessary documentation and execute processes to support Skillsfuture Singapore course funding applications and disbursement and any other subsidy schemes.
KEY SPECIFICATION
· Minimum diploma with at least 3 years’ relevant working experience.
· Prior experience in educational administration, programme coordination, or a related field, preferably in a higher education or adult learner setting
· Experience with using and administering learning management systems would be an advantage.
· Prior experience with Skillsfuture Singapore funding administration would be an advantage.
· Able to build positive and productive relationships with colleagues and other stakeholders.
· Good interpersonal, writing, communication and presentation skills.
· Meticulous, resourceful and organised.
· Able to work confidently with members of the Judiciary and legal community
· Proficient in Microsoft Office applications, particularly Microsoft Word, Excel, PowerPoint and Teams.
