We are looking for an experienced, service-driven leader to fill the role of Management Executive for our establishments. This role requires the individual to take control of the daily service operations, from its people to the surroundings, taking into meticulous consideration the operational needs of the establishment. Familiarity with back-end service operations, grievance procedures and training plans is critical in surpassing the industry service standards.
You’ll be-in charge of:
- Assisting the Managers in the daily F&B operations; ensure the quality and consistency of all products meet desired standards.
- Managing stocks and inventories
- Building and maintaining guest relationships
- Attending to any feedback or complaints from guests
- Maintaining a good housekeeping regime and report any defects in furniture, fixtures and equipment
- Participating in and lead training sessions, briefings and team meetings
- Managing assigned sections to provide an awesome service experience for customers
We are looking for someone who is:
- Highly motivated individual with a positive attitude
- Excellent on communication and interpersonal skills
- Experienced working in a similar capacity
- Able to multi-task and work in a high volume atmosphere
