- To assist the F&B Operations Manager / Asst F&B Manager on various administrative work.
- To attend the daily Food & Beverage briefing and any other meetings as required. To prepare minutes of various meetings such as Food & Beverage Bi-weekly Meetings, Christmas Meetings, etc.
- To follow up closely with our Sales and Marketing Department on pre-marketing material, working closely with the F&B Operations Manager with coming up with marketing contents for the department.
- To assist printing of all menus and food tags for the TASTE Restaurant, Bar & Banquet events.
- To prepare various memorandums for the Food & Beverage Department and issue to the departments concerned.
- To reply to all emails on enquiries or assistances from other departments or external customers.
- To assist and ensure smooth operation of the Department and to deliver a consistent quality of service according to standard set.
- To be in attendance during the peak hours of service and to provide support and assistance to the Food & Beverage outlets, Banquet events & Service Team as and when needed.
- To report of any malpractice, irregularity or discrepancy to the F&B Operations Manager immediately.
- To have product knowledge pertaining to the restaurant. To ensure good working relationship among the supervisors and colleagues within the Department.
- To work closely and with all supporting departments and to be constantly aware of appearance, condition and working environment of all areas within the Hotel.
- Ability to work independently and efficiently with minimum supervision and have positive attitude.
- To finalize all details for the Food & Beverage Department with the F&B Operations Manager and obtained his/her approval before distribution.
- Makes procedural recommendations and ensures enforcement of existing policies and procedures.
