Job Responsibilities:
- Ensure the enquiries and requests received through emails/mails/fax are responded within the expected turnaround time
- Manage and resolve policyholders’, distribution representatives’ and business partners’ issues related to insurance matters
- Assess and manage appeals, feedbacks and minor complaints from all channel of distribution
- Provide excellent customer service experience
- Manage ad-hoc assignments/tasks delegated by the Section Head, when required
- Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks
- Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company
- Highlights any potential concerns /risks and proactively shares best risk management practices
Job Requirements:
- Min. A Levels / Diploma / Degree
- Meticulous and accurate
- Proficient in customer servicing and possesses strong drive for service excellence
- High level of integrity, team player, take accountability of own work and good attitude
To apply, please email your resume in MS Word format to [email protected] indicating in your CV the following information:
Expected Salary:
Notice Required:
Reason for Leaving:
Only shortlisted candidates will be notified.
Jackie Ng May Ying (R1104602)
Recruit Express Pte Ltd
EA No: 99C4599
