Job Responsibilities
- Manage and supervise setups of event and conference
- Ensure all function rooms are turnover timely and efficiently
- Accountable for conference facilities and tenants
- Responsible for handling, storage, security and proper records of all equipment
- Collaborate with various departments to ensure quality service are provided
- Drive improvement to current workplace technology to achieve higher productivity
- Develop new business and manage existing accounts (for tenants)
- Manage the negotiation of contracts and administrative matters of all tenants, vendors and vending machines
- Oversee department’s manpower and financial budget
- Attend to customers’ complaints and feedback, conduct investigation and provide resolution where necessary
- Prepare weekly duty roster and submit monthly reports as required
- Any other duties as assigned
Job Requirements
- Diploma/Degree/Professional Qualifications in Hotel Management
- Minimum 3 years of banquet/events operations experience, including 1 year in an executive position
- Strong analytical, problem resolution and time management skills
- Possess excellent interpersonal, oral and written communication skills
- Ability to handle multiple tasks under time and resource pressure by managing priorities and deadlines
- Able to work during public holidays and weekends when required
