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Jobs in Singapore   »   Jobs in Singapore   »   Information Technology Job   »   Network Support Engineer
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Network Support Engineer

Pacific Tech Pte. Ltd.

Job Description:

  1. Front-line support for customer inquiries and issues via email and phone;
  2. Diagnose and troubleshoot product configuration and functional issues remotely and onsite;
  3. Effective escalation to Level 2 or product vendor for action and resolution;
  4. Able to handle flexible working hours on demand basis; and
  5. Maintain rapport with customers and competence in managing vendors; and
  6. Any other ad-hoc duties assigned.

Job Requirement

  • Degree/Diploma in Computer Science / IT Technology or equivalent
  • Exposure to networking and security solutions such as firewall, load balancers, endpoint protection will be an advantage
  • With working experience in an SI or distributor environment with network security skillset is a plus
  • Good IT Knowledge in OSI Layer,TCP/IP, LAN/WAN and network security
  • Ability to work under pressure with minimal supervision
  • Excellent in communication and analytical skills
  • Positive working attitude and team player
  • Willing to work extended office hours when needed
  • Fresh graduates are welcome to apply
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