Who We Are
At Inchcape Singapore, we operate a multi-brand vertically integrated business model, distributing and retailing world leading marques. We pride ourselves on the amazing team, products and services that we have built and represent. The driver behind our growth and reliable brand is OUR PEOPLE.
Job Responsibilities
- You will be reporting directly to Senior Manager of Toyota Sales, responsible for the initial and strategy planning of the automotive retail sales.
- Execute business objectives and operational plans and strategies to achieve business targets in accordance with both Company’s, as well as our OEM partner’s strategic objectives.
- Coach, develop and upscale the sales team.
- Participate in pricing and promotion planning to ensure achievement of the annual operation plan, both top-line and bottom-line targets. Achieving operational success against other strategic KPIs is required, such as Financing and Insurance penetration rate and Trade-in rate.
- Handle customer enquiries, feedback, compliments and complaints. Come up with innovative ways to mitigate problems and improve customer’s experience.
- Oversee the showroom operations, ensure that sales showroom, processes, operations are maintained at optimal and compliant level.
- You will also be assigned functional related ad hoc projects and duties from time to time, and you will collaborate with inter-depts to ensure targets / objectives are met.
Job requirements
- Degree qualification in any discipline is preferred.
- Proven track record of leadership and managerial skills while providing exceptional customer service is required.
- Minimum 3 years of Sales & People Management role
- Experience in retail industry will be highly considered.
- Possess leadership skills to lead, motivate and manage the sales team. Excellent verbal and written communication skills with strong attention to detail. Positive approach towards problem solving.
- Proactive, engaging, goal focused, dependability, strong leadership, accountability.
- A team player who takes ownership of his/her actions and to lead the teams to meet company’s objectives.
