Job Responsibilities:
- Opening and closing of centre (12.30pm to 9.30pm on weekdays and 10am to 5pm on weekends)
- Managing front counter and centre hotline
- Performing customer service duties and answering all enquiries
- Assisting clients with registration of programmes and application for assistance schemes
- Performing administrative and clerical duties such as collection of programme fees, data entry, centre maintenance and general housekeeping
- Promoting CDAC programmes and recruiting participants
- Preparing rooms and materials for centre activities
- Following up with attendance for centre activities and calling of absentees
- Preparing incident reports where applicable
- Handling walk-in donations
- Any other adhoc duties
CDAC@ Bedok
Blk 138 Bedok North St 2 #01-185 Singapore 460138
Vacancy for one admin support staff on 28-hour work week including working on weekends (Saturday or Sunday).
Monday: 12.30 pm – 5.00 pm / 5.00 pm to 9.30 pm (rotating every 3mths)
Wednesday: 12.30 pm to 9.30 pm
Friday: 12.30 pm to 9.30 pm
Saturday / Sunday: 10.00 am to 5.00 pm
Job Requirements:
- Able to serve English and Mandarin-speaking clients
- Able to serve Dialect-speaking clients will be an added advantage
- Possess prior customer service experience
- Computer literate
- Service-oriented and Team player
- Passion to serve in social service sector
