Duke Corporate Education (Duke CE), a premier global provider of leadership solutions, is seeking a Client Director to join their management consulting team. As part of Duke University, Duke CE brings together experienced business and learning experts with a global network of faculty and experience providers to help clients find the right leadership solutions to overcome their messy challenges and move their organizations forward. The Client Director will play a key role in cultivating and managing relationships with clients, developing strategies to meet their needs, and achieving business growth.
Responsibilities
- Act as a trusted advisor and partner for clients, understanding their challenges and needs, and developing tailored solutions that drive business results.
- Establish and expand strong relationships with clients, serving as their main point of contact and ensuring excellent customer service.
- Lead the development and execution of client strategies that drive growth and exceed revenue targets.
- Collaborate with internal teams to design and deliver innovative and impactful leadership development programs that meet client needs and align with Duke CE's standards of academic rigor.
- Stay up-to-date on industry trends and best practices, sharing insights with clients and internal teams to inform program design and development.
- Facilitate workshops and meetings with senior-level executives to drive understanding and alignment on program goals and outcomes.
- Lead contract negotiations and oversee the onboarding process for new clients.
- Bachelor's degree required, MBA or other advanced degree in a relevant field preferred.
- Minimum of 7 years of experience in management consulting, corporate learning, or a related field.
- Proven track record of building and maintaining strong relationships with senior-level clients, and ability to drive revenue growth.
- Experience in designing and delivering leadership development programs, with a deep understanding of adult learning principles and practices.
- Exceptional strategic thinking and problem-solving skills, with ability to drive complex projects to completion.
- Strong communication and interpersonal skills, with ability to influence and persuade clients and partner with internal teams.
- Ability to travel up to 50% of the time, both domestically and internationally.
