Key Responsibilities:
Client Relationship Management:
· Develop and nurture strong, long-term relationships with clients.
· Understand clients' unique challenges, goals, and needs to provide tailored solutions.
· Act as the primary point of contact for clients, ensuring excellent service and communication
Sales and Business Development:
· Identify opportunities for upselling and cross-selling additional services or solutions.
· Collaborate with the sales and technical teams to create customized proposals and solutions.
· Continuously seek new opportunities to expand our presence in IT sector
Account Planning:
· Develop account plans and strategies for each client, outlining objectives and tactics.
· Monitor and report on account performance, revenue, and key performance indicators (KPIs)
Market Research:
· Stay informed about industry trends, market changes, and emerging technologies.
Use market insights to make strategic recommendations and adapt our off