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Jobs in Singapore   »   Jobs in Singapore   »   Engineering Job   »   NOC Engineer
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NOC Engineer

Optimum Solutions (singapore) Pte Ltd

Description

  • Primary point of contact to support incident, problem, change management, risk, vendor and client relationship, internal and external communications, service delivery, lifecycle management and service evolution.
  • Support administrative functions required to deliver infrastructure inclusive of planning, tracking, ordering, reporting, and consumption
  • Execute the day to day duties of their function and to define and drive MIS requirements to support and improve the business processes they support
  • Act as primary customer interface for day to day issues and queries.
  • Accountable for incident, problem, change management, risk, vendor and client relationship, internal and external communications, service delivery, lifecycle management and service evolution

Primary Responsibilities

  • Plan, track and manage the proper use of technology infrastructure to optimize delivery and cost
  • Assists management in performing performance appraisals
  • Ability to create original documentation as well as update existing
  • Acts independently and leverages critical thinking
  • Point of escalation for 40x and 50x level team members
  • Advocates for customer base when faced with Infrastructure or Business Critical issues

Skills

  • BE/BS degree or equivalent with 7+ Years of relevant experiences.
  • Network Domain Expert knowledge of the service, functional area or Infrastructure supported and interdependencies
  • Understand Network infrastructure components and how they are tracked and managed in various systems.
  • Experience in Network production and infrastructure support.
  • Knowledge of risk and controls landscape, ensuring company-wide standards are met.
  • Executes within a customer-centric environment.
  • Ability to use (or learn) scripting languages such as Python, Ansible, etc.
  • Understanding of version and revision control practices and procedures.
  • Experience working in a Linux environment.
  • Experience working in a banking, exchange or technology type environment within a global organization.
  • Expertise in Network Technologies : Network topology, Routing & Switching, IP Services (Global/Local Load Balancing, Bluecoat Proxies and Firewalls), Datacenter Technologies (Nexus, ASR, VXLAN, Cisco ACI, Arista Fabric), WAN (ASR,GSR,CSR), Optical (Ciena / Cisco).
  • Expert in Multicast, low latency networks, and market data related technologies.
  • Strong experience in Protocol Analyzers (Cpacket, BigSwtich, Wireshark, Riverbed).
  • Strong experience in capacity/monitoring management tools (Splunk, SevOne, ThousandEyes).
  • Strong communication skills - written and verbal.
  • Strong work ethic in a mission-critical 24x7 diverse environment with multiple vendor/customer relationships.
  • Must be flexible, hands on and able to work in a fast paced, high pressure, client-focused and collaborative environment.


Business Knowledge

  • In depth knowledge of the Network Infrastructure supported.
  • Understands firm systems used to track and manage infrastructure.
  • Develops the mindset for risk and control compliance to departmental and companywide standards.
  • Executes within a client centric environment for teams and contributors.
  • Working knowledge of the business(es) supported.
  • Manages risk and control compliance to departmental and companywide standards.
  • Employs Data Analytics strategies across the Enterprise.
  • Participate in Team Talent evaluation; assist management in performing performance appraisals.
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