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Jobs in Singapore   »   Jobs in Singapore   »   Engineering Job   »   Lead Engineer - Network
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Lead Engineer - Network

Synapxe Pte. Ltd.

Synapxe Pte. Ltd. company logo

Network Lead will drive the implementation of strategy for infrastructure operations and maintenance to ensure availability of stable and secure systems. He/She manages project resource allocation and develops infrastructure implementation, operations and maintenance engineers; scopes out policies and sets performance expectations. He identifies problems and presents new methodologies and/or solutions to key stakeholders to enhance and improve the delivery of infrastructure operations and maintenance services. Experience in leading a team of 3-5 network engineer. A relevant IT degree and CCIE is preferred.


Support infrastructure design and implementation

• Support technical system analysis to determine the extent to which solutions perform “as required” to ensure that future solutions meet anticipated demand
• Support the design and implementation of infrastructure solutions that adhere to current architecture standards
• Lead the design installations, system migration and integration
• Lead the testing and handover of implemented infrastructure solution


Support infrastructure operations

• Support delivery of optimal infrastructure operations
• Create documents on administration, installation, configuration and troubleshooting
• Apply diagnostic tools to perform technical analysis of complex software, hardware and infrastructure equipment
• Support the development of report on infrastructure capabilities and limitations


Maintain infrastructure

• Support the improvement of maintenance capability by using automation for upgrades, enterprise backup and storage
• Identify key infrastructure operations issues and maintenance priorities
• Support the implementation of agreed infrastructure change requests and maintenance routines
• Develop report on performance and availability of infrastructure systems by review of service uptime, utilisation, throughput etc.


Optimise infrastructure performance

• Support the initiatives to improve the infrastructure systems and service delivery through automation and virtualisation technologies
• Support the monitoring of performance, availability and security of infrastructure systems and key operational metrics


Resolve incidents

• Support problem/issue identification and resolution
• Escalate problems/issues
• Support simulation of user problems to resolve operating difficulties
• Diagnose problem source through discussions with users
• Recommend system modifications to reduce user problems
• Support planned maintenance events, system backup processes and disaster recovery drills
• Support implementation of preventive solutions




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