JOB DESCRIPTION
Ensuring company policies are followed.
Optimizing profits by controlling costs.
Hiring, training and developing new employees.
Resolving customer issues to their overall
satisfaction.
Maintaining an overall management style that
follows company best practices.
Providing leadership and direction to all
employees.
Ensuring product quality and availability.
Preparing and presenting employee reviews.
Working closely with the store manager to lead
staff.
Overseeing retail inventory.
Assisting customers whenever necessary.
Organizing employee schedule.
Ensuring that health, safety, and security rules
are followed.
Taking disciplinary action when necessary.
Ensuring a consistent standard of customer
service.
Motivating employees and ensuring a focus on
the mission.
Completing tasks assigned by the general
manager accurately and efficiently.
Supporting Maintaining merchandise and a
visual plan.
Maintaining stores to standards, including
stocking and cleaning.
management as needed.
JOB REQUIREMENTS
2+ years retail experience in a leadership
capacity (e.g. management, shift leader, etc.)
Bachelor’s degree or equivalent experience
Familiarity with fashion trends and styles
Ability to effectively train and motivate sales
associates
Excellent organizational, problem-solving,
project management and communication skills
Willingness to show leadership and guidance
from the floor
