Job Descriptions
- Plan and undertake scheduled preventive maintenance tasks at Clients' premises (ie. Enterprise Network, Server, Storage, UPS System, Environmental Monitoring System etc.)
- Perform basic equipment break-fix during preventive maintenance windows when required
- Coordinate and monitor work progress with customer and relevant parties for information to expedite installation and supervise sub-contractors' work at site.
- Schedule purchases and deliveries of all materials for the project.
- Provides basic support of installation, maintenance, and repair of systems and equipment.
- Perform 24/7 standby duty for service calls on a rotational basis.
- Carry out basic troubleshooting, minor repair for IT enterprise products
- Prepare preventive maintenance documentation for submission
- Record and report equipment failure discovered during the preventive maintenance cycle (scope creep)
Job Requirements
- Diploma or Degree in Computer science / IT / Engineering or equivalent
- Good technical skills in engineering
- Ability to engage external stakeholders to resolve site issues
- Highly motivated and self-driven to complete assigned tasks with limited resources and tight schedule
- Able to handle complex technical challenges and different groups of users and external vendors
- Excellent communication and interpersonal skills, with the ability to work well at all levels
- Able to work flexible hours especially during after-office hour for scheduled maintenance windows, if required
- Possess strong analytical skills with positive attitude
