Our Client:
Our Client is a luxury fashion brand that originated in France. We seek a Senior Client Development Executive(contract) to guide and support the South Asia team in engaging existing, recruiting, and building loyal and long-lasting relationships with clients through best-in-class clienteling actions.
Job Responsibilities
Clienteling & Digital Clienteling Tools
· Champion the use of all tools and reports (including feedback and troubleshooting) ensuring successful roll-out of new tools, features and enhancements through collaboration and animation.
· Monitor tools usage for adoption (working closely with Zone Learning team) or refresher whenever necessary with local country team in cultivate clienteling culture at store.
Client Insights
· Monitor CD KPI (10K, appointments, data capture etc) are achieved in order to grow local clients and productivity.
· Analyze client database and dashboard report to provide better intelligence in aiding decision making, identifying potential client opportunities and planning for action plans to grow all client segmentation.
Job Requirements
· Strong communication and organizational skills, with ability to work in a fast-paced environment
· Strong knowledge and a genuine appreciation and interest in luxury products and Client-centric
· Prior work experience in the retail/luxury industry will be advantageous
· Possesses basic to intermediate competence in Excel
· Excellent analytical, problem-solving and organizational skills
Registration No: R22104771
EA Licence No: 22C1376
