Role
- Project based role
- End user IT Support (Level 1 to Level 3) on site
- Responsible for installation, monitoring, upgrading, troubleshooting and do preventive maintenance to desktops, laptops, networks and other equipment (VC/Lync systems) making sure of its smooth functionality and following company standard.
- Responsible for the establishment of systems by planning, making proposal and executing the selection, installation, configuration and testing of all computer-based systems including desktops, laptops, software, LAN and WAN networks, printers, and other deskside devices.
- Timely respond to the Client’s needs and questions and coordinate the concerns, specifications, and procurement of computer users concerning their access to resources on the network, stand-alone personal computers, or attached devices; assist in problems relating to various software programs as necessary.
- Assigned and coordinated the works with Vendor Supports and Network Operations staff as appropriate to determine and resolve problems received.
Requirements
- Degree in IT/Computer Science/Computer Engineering
- Oil & Gas project experience preferred
- At least 15 years of work experience
- At least 3 years of management experience
