- To be responsible for providing post-sales support.
- To regularly meet the customers and clarify to achieve requirements according to the terms of the contract.
- To be responsible for various inquiries by customers including but not limited to quotations, site works, new requirements, monitoring of Purchase request / Quotation cycle and others.
- To co-ordinate a group of supervisors/engineers and technicians engaged in preventive and corrective maintenance of equipment under Fujitec Singapore maintenance.
- To prepare / conduct training, monitor, audit and evaluate sites as well as maintenance field staffs.
- To evaluate, ensure and monitor safety of all field staff and field works inclusive of necessary administrative duties.
- To implement, manage and maintain transparent, traceable and up-to-date records of all works carried out inclusive of all communications, transactions and other work.
- To achieve the targets required such as sales, costs, budgeting, performance, customer satisfaction, KPI etc.
- To performs specific or ad-hoc functions as assigned by the Manager / Department Head.
- To perform / undertake any other duties as assigned by the Company from time to time.
Job Requirement
- Minimum Diploma in Electrical / Electronics / Mechanical Engineering discipline or equivalent.
- At least 3 years of Customer and People Management working experience.
- Good command of spoken and written English.
- Possess a service-oriented mindset.
