Design, develop, and implement solutions and other supporting modules like CSM to address complex business issues.
Responsibilities:
· Effectively working with stakeholders both internally and externally to the organisation.
· Understand business requirements and implement technical requirements while working with standard design principles.
· Engage with the Architect and Team Leads to produce high-level and /or detailed design of requirements.
· Estimating development effort for requirements.
· Demonstrating experience working with workflows in one or more key areas of the ServiceNow platform.
· Drive process optimisation, efficiencies and productivity using automation.
· Act as a mentor to support less experienced colleagues.
· Develop and implement new ServiceNow applications and integrations from initiation to completion, tailored to the customer requirements.
· Develop workflows and scripts to personalize existing ServiceNow applications and automate and improve business processes.
· Understand detailed requirements and own your code from design, implementation, test automation, and delivery of high-quality solutions to our customers.
· Design quality features and thinks about how the applications and solutions will evolve in the future.
· Solving complex problems in a highly dynamic and agile environment.
· Having a strong focus on code quality and reusability.
Required Technical Skills
· Experience required: 5-8 yrs.
· Minimum 5 years of ServiceNow Design and Development experience apart from support/admin.
· Good to have any ServiceNow Implementation Specialist Certification or Application Developer Certification.
· Hand on experience in Integration of third-party API's -
· Must be CSA certified and great plus if certified as Implementation specialist.
· Hands On Experience in Integration of API's.
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