x
Get our mobile app
Fast & easy access to Jobstore
Use App
Congratulations!
You just received a job recommendation!
check it out now
Browse Jobs
Companies
Campus Hiring
Download App
Jobs in Singapore   »   Jobs in Singapore   »   Outlet Manager
 banner picture 1  banner picture 2  banner picture 3

Outlet Manager

50rafflesplace Private Limited

50rafflesplace Private Limited company logo

Responsibilities:

  • Leading the team members to deliver the highest quality of service to the guests.
  • Responsible for the financial performance of the restaurant
  • Responsible for preparing weekly reports for management.
  • Inform the management of any matter concerning the execution of the restaurant operations
  • Ensure all internal procedures are set up and execute accordingly
  • Ensure the appearance and maintenance of the restaurant is at the highest level.
  • Ensure that a high standard of service is delivered at all times.
  • Handle escalated complaints and report all issues and complaints to the management.
  • Make hiring and termination recommendations to management.
  • Support and cooperate with other functions to ensure maximum guest satisfaction
  • Ensure appropriate staffing levels are maintained to an optimum level for guest satisfaction whilst within budget guidelines.
  • Plan, organise and allocate the team for the setup and execution of functions and events.
  • Conduct daily and weekly meetings to enforce good communication within the team.
  • Ensure disciplinary action is executed responsibly, appropriately and as required in accordance with company standards.
  • Address all matters diplomatically and fairly.
  • Always be aware of competitors, including their pricing and promotions and propose to management.
  • Be fully aware of the licensing regulations and abide by these rules.
  • Be fully aware of fire and safety regulations.
  • Ensure the restaurant is functioning to maximum capability and organising regular training
  • Coordinate all marketing requirements by Company.

REQUIREMENTS:

  • Minimum 8 years of relevant experience with 4 years in a managerial role
  • Diploma/Degree in F&B / Hospitality or equivalent qualifications
  • Acute financial management skills, strong business acumen and leadership skills
  • Customer-oriented with a high desire for service quality.
  • Strong planning and organizational skills with a keen eye for details.
  • Able to motivate employees to work as a team
  • Able to multi tasks and work under pressure.
  • Self-motivated and able to work in a fast
  • Warm and cheerful personality; energetic and highly motivated
  • Excellent communication and interpersonal skills
  • Fluent in English, any other language is a plus
  • Ability to thrive in a challenging environment
  • Strong public relations skills for both internal and external
✱   This job post has expired   ✱

Sharing is Caring

Know others who would be interested in this job?