- To provide Helpdesk Support at the Banks Data Centre which runs multi-platform systems on IBM Mainframe, AS400, UNIX and Windows NT.
- Monitor operational status of software and hardware, including operating systems, application systems, ATM and Network equipment.
- Monitor job scheduling of various application software systems.
- Maintain Incident Logs for problems occurred.
- Perform job submission, back up, recovery and restart in accordance with SOP.
- Perform First Level system and batch problem determination and resolution.
Job Requirements
- Diploma or Degree in Computer Studies/ Computer Science
- Minimum of 2 years relevant working experience in computer operations under the IBM AS400, IBM MVS, UNIX and Windows NT environment.
- Excellent spoken/ written English, communications and documentation skills.
- Independent and motivated person.
- Successful applicants must be willing to work on 3 rotating shifts, 24x7.