- Gather requirements, recommend, plan and manage Learning and Development programmes for Staff, Silver Generation Ambassadors (SGAs) and Trainers through regular consultation with leaders and user departments/teams
- Explore and source for suitable Learning and Development programmes that meet learning objectives, build talent competencies and capabilities to support business needs
- Develop, review and/or enhance onboarding, Learning and Development programmes, create curriculum, e-learning contents, case studies and learning resources to support blended learning
- Provide learning reports and data dashboard to support review of learning progression of staff, SGAs or Trainer
- Review feedback and incorporate enhancements to ensure effective of learning programmes and continue to meet learning objectives and needs
- Develop course curriculum, activities, and resources for in house programmes
- Prepare and conduct training and facilitate learning through sharing of experience and examples
- Manage and support training operations for respective programmes
- Support training and coaching of the SGD trainers, organise regular sharing and learning activities
- Establish individual goals in alignment with the programme and/or company goals
- Any other duties as assigned
Requirements
- Bachelor’s degree, Post Graduate Diploma, Professional Degree in any field
- Preferable with 2-3 years of working experience in the related field
- Experience and strengths in developing process documentation, learning and development programmes, communication materials, organisation development and people management
- Relevant knowledge of analyzing training needs and implementing performance gap analysis
- Good training and facilitation skills & experience using Adult Learning Theories.
- Excellent verbal and written communication skills