Packing Specialist | Quality Checker | Macpherson

Packing Specialists | Quality Checker | Macpherson

Working hours：
If 5 days ($1400.)
Mon – Thurs 9am-7pm. Friday 9am-6pm
If 6 days ($1600.)
Mon – Thurs 9am-7pm. Friday – Sat 9am-6pm.

$100 increment after pass 3 months probation
Working Location: Office/HQ – Macpherson

Job Responsibilitis:

QUALITY CONTROL & PACKING DUTIES:

1. Conduct service audits and quality control checks with an eye for detail and service assurance
2. Advise Operations Dept and teams on irregularities or potential issues
3. Collect and maintain inspection/QC records

Detailed process of packing

1. Check Receipt - conditions of bags
2. Check pics (before pics) to confirm condition of bags (highlight any obvious defects or irregularities not in receipt)
3. Check services are completed. Areas of service are done properly (e.g. colour touchup areas)
4. Check colouring areas has not stained metal hardware. If there is, to clean off
5. Check HP coating - for obvious pressure mark or stains
6. Check cleanliness of bags that are cleaned, esp in hidden areas (e.g. handles, inside or corners of pockets)
7. Check the receipt if have any accessories (e.g. dustbags, tags) and that these are packed together in paper bag back to shop or back to customer home via delivery
8. Check metal hardware is clean/shiny - to do metal polishing (if cotton bud or cloth is still dirty, to do more extensive polishing)
9. Check inside fabric lining is cleaned
10. Check all leather parts are properly cleaned and add leather conditioner or polish if needed
11. Check if long straps/accessories are clipped back on the bag/returned to original position
12. Use paper stuffing to prop up shape of the bag
13. Use Teddy bear scent if bag has still mouldy smell
14. Use tracing paper to pack and protect the exterior of the bag or handles/straps (esp. For Hp coating bags or for bags that are soft leather/lambskin/sensitive leather)
15. PATENT - do not condition, only polish, pack with tracing paper
16. Check MODE of delivery is to shop or to home delivery
17. Make sure item is placed properly for home delivery or for internal delivery to shops

AIM:

1. Customer satisfaction after item is serviced
2. Checking that conditions of bag is the same
3. Checking that parts and accessories are all assembled properly and packed tog for return
4. Making sure of QC or quality of service is good

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