Job description: As the Operations Manager at Ed Eight Venture, you will play a pivotal role in overseeing and optimizing the operational aspects of our business, ensuring seamless execution of special events and efficient delivery of educational services. This dynamic position requires a candidate with strong organizational, managerial, and problem-solving skills, coupled with a passion for event management and educational development.
Key Responsibilities:
1. Event Operations:
· Lead the planning and execution of special events, including live streaming, opening ceremonies, product launches, festive events, and other related activities.
· Collaborate with clients to understand their event requirements and customize services accordingly.
· Manage logistics, manpower, and resources to ensure flawless event execution.
· Supervise and coordinate on-site event teams to guarantee smooth operations.
2. Educational Service Operations:
· Oversee the deployment of trainers to academic and enrichment centers for cognitive learning ability training for children.
· Work closely with educational partners to understand their requirements and ensure the delivery of high-quality training services.
· Implement and optimize operational processes to enhance the efficiency of educational service delivery.
3. Quality Control
· Implement and enforce quality control measures to ensure the highest standards in event execution and educational service delivery.
· Conduct regular evaluations and assessments to identify areas for improvement.
4. Client Relationship Management:
· Build and maintain strong relationships with clients, understanding their needs and expectations.
· Address client concerns promptly and ensure high levels of customer satisfaction
5. Budget Management
· Collaborate with the finance department to develop and manage budgets for special events and educational services.
· Monitor expenses and implement cost-saving measures without compromising quality.
Qualifications:
• Diploma in Business Administration, Event Management, or a related field.
• Proven experience in operations management, preferably in the event management or educational services industry.
• Strong organizational, leadership, and communication skills.
• Ability to work under pressure and meet tight deadlines.
• Knowledge of event management software and educational training methodologies is a plus
If Join Ed Eight Venture and contribute to creating memorable events and fostering cognitive learning abilities in children through effective operational management!
