Role
We are looking for a Reckless Ericka ambassador with a passion for our products.
· E-Commerce: You are a dependable multi-tasker with the ability to adapt in a fast-paced environment.
· Operations: You will play a crucial role in delivering insights and problem solve, someone who proactively innovates to improve systems and operations.
Key Responsibilities
E-Commerce:
· Ensuring improvements in user experience with optimised navigation and content.
· Analyse sales performance vs targets, identify bestsellers, monitor onsite traffic and site speed to optimise traffic engagement, provide recommendations to improve sales, and webstore user experience.
· Manage product listings: Produce product content, upload images unto our E-Commerce website.
· Plan and execute key launches and sales.
Operations:
· Receiving and processing Orders, new stock, replenishments, returns, damages and transfers, as well as all stock-take exercises (studio).
· Opening, conduct quality check and packing new stocks to ensure that it meets Reckless Ericka's standards and specifications.
Investigate defect issues with Designer.
· Ensure stocks tally online and onsite.
· Ensure overall tidiness and housekeeping of stock baskets and studio sales floor.
Proactively acquiring knowledge regarding company general information, fashion news, new product information, customer feedback and staff communication.
