Job Description & Requirements
job Description
- Assist and co-ordinate the restaurant manager in all aspects of the daily restaurant duties
- Oversee and manage all areas of the restaurant and assist the restaurant manager to make final decision matters of importance related to guest service.
- Managing and storing vendors’ contracts and invoices
- Controls costs by reviewing portion control and quantities of preparation, minimizing waste, ensuring high quality of preparation.
- Maintain safe, secure and healthy environment by establishing, following and enforcing sanitation standards and procedures, complying with legal regulations.
- Publicizes the restaurant by designing and placing advertisements, inviting food editors to review the restaurant,contacting local magazines with feature ideas, encouraging local businesses to hold social events at the restaurant.
- Plans menu by consulting with chefs, estimated food costs & profits, adjusts menu.
- Maintains ambiance by controlling lighting, background music, glassware, dinnerware, & utensil quality & placement, monitoringfood presentation & service. Managing and storing vendors’ contracts and invoices · Research new wholesale food suppliers and negotiate prices
- Estimate food needs, place orders with distributors, and schedule the delivery of fresh food and items.
- Ensure positive guest service in all areas,respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests.
- Investigate and resolve complaints concerning food quality and service.
- Develop employees by providing ongoing feedback, establishing performance, expectations by conducting performance reviews.
Job Requirements
Bachelor’s degree or equivalent in Hotel Management with 3 to 5 years of work experience.
- Prior experience in the North Indian F&B industry preferred
- Must be bilingual in English and at least one Indian dialect
- Advanced knowledge of the North Indian Cuisine
- Proven record in sales and business development management
- Excellent interpersonal, communication and presentation skills
- At least an intermediate level of IT skills (MS Word, Excel, Power Point)
- Must be able to work on weekends(Friday,Saturday & Sunday) and Public Holidays
- Must be physically fit
- Previous experience in establishing and managing a team of business development executives
- Strong entrepreneurial and business acumen with the ability to get on with people at all levels and influence them
- Able to work under pressure and meet designated KPIs
Skills & Competencies
Business management, Communication, computational thinking, developing people, digital literacy, interpersonal skills, leadership
