Key Responsibilities:
- Sales Generation:Prospect and qualify potential customers through various channels.
Conduct market research to identify new sales opportunities and market trends.
Reach out to potential customers to present our products or services and explain their benefits. - Customer Relationship Management:Build and maintain strong customer relationships to enhance customer satisfaction and loyalty.
Respond to customer inquiries and resolve issues promptly.
Follow up with customers to ensure satisfaction and address any concerns. - Sales Process Management:Manage and maintain accurate sales records and updates in the CRM system.
Track and report sales performance metrics and analyze trends to optimize sales strategies.
Collaborate with team members to ensure a smooth sales process and handover to the account management team. - Sales Communication and Presentations:Prepare and deliver sales presentations to prospective customers.
Clearly articulate product or service features and benefits to customers.
Develop persuasive sales pitches and negotiation strategies to close deals. - Achievement of Sales Targets:Meet or exceed monthly, quarterly, and annual sales targets.
Develop and implement effective sales plans and strategies to achieve objectives. - Market Intelligence and Feedback:Gather and provide market intelligence and competitor insights to the sales and marketing teams.
Provide feedback on product offerings and market needs to enhance product development and marketing strategies.
Qualifications and Skills:
- Proven experience in inside sales or a related sales role.
- Excellent communication and negotiation skills.
- Strong understanding of sales techniques and strategies.
- Proficiency in using CRM software and sales tracking tools.
- Ability to work independently and as part of a team.
- Results-driven and customer-focused approach.
