Job Description
Responsible for service operations in Asia and China Markets
Responsibilities
- Responsible for service sales development in assigned region
- Management of supply chain for service business and operational developments
- Lead local technology service team and after sales service operations
- Cross team collaboration for projects and services
- Build long term customer relationships through in-depth knowledge of customer’s unique operational needs for optimisation of equipment life cycle
- Identify and implement sales and service-related opportunities in various service agreements
- Develop service strategy and long-term strategies implementation
- Marketing of services to meet customer's needs
- Evaluate, analyse and report customer feedback to HQ on customer satisfaction
- Reports and presentation at global service team meetings
Requirements
- Bachelor’s Degree in Engineering/Business Development/After Sales Service
- At least 5 years’ experience in global supply chain management or management of service business
- Experience in mechanical engineering/plywood/other wood processing industries are an advantage
- Proficient in Microsoft Office, D365 (ERP), AutoCAD or similar designing applications
- Travel to assigned region when required
- Structured and data-driven
We regret that only shortlisted candidates will be notified.
Right Search Pte. Ltd.
EA Licence Number: 22C1170
Tel: 6978 4641
EA Registration Number: R23117177
EA Personnel: Heida Neo