The Senior / Systems Analyst will work closely with service leads and business stakeholders to identify roadmap of Information Technology (IT) solutions and enhancements. The individual will be responsible in one of the specialties: technical support to Radiography Information System (RIS) or Laboratory Information system (LIS) in meeting business requirements. Staff with a keen aptitude in healthcare IT will be considered and appropriate training will be provided.
Main responsibilities:
- Work closely with Reporting Officer in the approval, acquisition and implementation of IT workplans.
- Oversee the planning and implementation and monitoring of new IT work processes, preparing correspondences for end users.
- Understand diagnostics needs and provide the required solutions
- Provide IT support and user access to various systems for ground users.
- Work with vendors and users to resolve LIS/RIS issues.
- Assist service leads/HOD in preparation of meeting slides.
- Ensure that the business-as-usual and in-scope IT systems are performing optimally, meeting SLAs and requirements of user stakeholders.
- Collaborate with stakeholders to prioritize, design, develop and implement IT application features and enhancements, ensuring that system capabilities and process requirements are aligned
Qualification Required and Area of Discipline
- Bachelor’s Degree or diploma certificate in Computer Science, Software Engineering, Information Technology or other related technical disciplines.
- Degree or diploma holders of Radiography or Medical Laboratory Science with keen interest in IT are welcomed to apply
- Literacy in some Information technology disciplines such as fluency in Python and a systems language (Java, Scala, C++) and experience with Oracle database will be advantageous
Required Competencies and Capabilities
- Prior working experience in healthcare industry is preferred but not compulsory
- Preferably 1-3 (Analyst) or 3-5 (Senior Analyst) years of relevant experience.
- Strong analytical and problem-solving skills
- Willingness to learn new specialized IT software tools
- Excellent written and verbal communication skills
- Ability to work independently as well as in a team in a fast-paced environment.
More Information
Working Location: Alexandra Hospital
