Responsibilities:
• Receiving and processing customer's purchase orders.
• Issuing sales transaction invoices.
• Verifying orders, including customers' personal information and payment details.
• Contacting customers by phone or email to answer queries.
• Maintaining and updating sales and customer records.
• Expediting orders through external vendors
• Supporting the sales department with other administrative tasks, if requested.
Requirements:
• Interpersonal and customer service skills.
• Basic proficiency with Microsoft Word & Excel.
• Familiarity with sales reports and sales records.
• Good command of English & Chinese language.
• Proficiency with written and verbal communication skills.
